The Challenge:
Mosman Council needed a smarter way to manage complimentary timed parking across several ungated car parks, each with different operational requirements. The multi-level Vista Street car park near the indoor swimming centre, the 45-bay residential Cache car park, and the Bridgepoint shopping centre car park all offered free parking for set periods, with some locations applying different time restrictions by level. Council wanted to improve the parking experience for residents and visitors while also ensuring fair access and reducing overstays.
Why Park Agility
Park Agility was selected for its ability to deliver an integrated parking technology solution that combined parking guidance, licence plate recognition, wayfinding signage and systems integration. The solution needed to support Council’s goal of providing a smooth, complimentary parking experience while also giving parking rangers better tools to manage availability and enforce timed parking fairly.
The Solution
Park Agility implemented individual parking guidance system bay sensors that illuminate to show bay availability and record when a vehicle enters and exits a bay. This enables overstay alerts to be sent to Council parking rangers when required, reducing the need for manual tyre chalking and supporting more efficient enforcement.
Licence Plate Recognition (LPR) cameras were installed at entry and exit points to provide photographic, time-and-date-stamped support for enforcement activity. Park Agility’s SenseIQ management system was integrated via API with Council’s third-party enforcement technology provider, allowing accurate parking data to flow between systems for enforcement and operational management purposes.
Park Agility also refurbished four existing Council wayfinding precinct signs, including Raglan Street East, Raglan Street West and Mosman Square signage. The signs were removed, cleaned and re-sprayed before new LED and communication technology was installed, helping Council preserve the desired streetscape look and feel while keeping the project within budget.
The Outcome
Council achieved a more efficient, equitable and user-friendly parking experience across the selected car parks. By linking parking guidance, LPR, precinct signage and integration services into one smart solution, Park Agility helped Mosman Council improve visibility of bay availability, support fair use of complimentary timed parking, and provide parking rangers with more accurate data to manage overstays.
By refurbishing and upgrading existing infrastructure rather than replacing it, the project also delivered a more sustainable outcome by extending asset life, reducing material waste and minimising the environmental impact associated with new sign manufacture and installation.
What the Customer Said
“Park Agility was great to work with — very practical and responsive. Their clear communication, customer-focused approach and commitment to delivering the right solution provided real value to Mosman Council.”
Kent Tanaka, Senior Business Improvement Engineer, Mosman Municipal Council
Ready to make parking easier for your precinct?
Talk to Park Agility about a tailored guidance, signage and SenseIQ solution for your site, get in touch with the Park Agility team today on +61 2 8488 3333
