The Challenge:    

Mosman Council needed a smarter way to manage complimentary timed parking across several ungated car parks, each with different operational requirements. The multi-level Vista Street car park near the indoor swimming centre, the 45-bay residential Cache car park, and the Bridgepoint shopping centre car park all offered free parking for set periods, with some locations applying different time restrictions by level. Council wanted to improve the parking experience for residents and visitors while also ensuring fair access and reducing overstays.

Why Park Agility  

Park Agility was selected for its ability to deliver an integrated parking technology solution that combined parking guidance, licence plate recognition, wayfinding signage and systems integration. The solution needed to support Council’s goal of providing a smooth, complimentary parking experience while also giving parking rangers better tools to manage availability and enforce timed parking fairly.

The Solution

Park Agility implemented individual parking guidance system bay sensors that illuminate to show bay availability and record when a vehicle enters and exits a bay. This enables overstay alerts to be sent to Council parking rangers when required, reducing the need for manual tyre chalking and supporting more efficient enforcement.

Licence Plate Recognition (LPR) cameras were installed at entry and exit points to provide photographic, time-and-date-stamped support for enforcement activity. Park Agility’s SenseIQ management system was integrated via API with Council’s third-party enforcement technology provider, allowing accurate parking data to flow between systems for enforcement and operational management purposes.

Park Agility also refurbished four existing Council wayfinding precinct signs, including Raglan Street East, Raglan Street West and Mosman Square signage. The signs were removed, cleaned and re-sprayed before new LED and communication technology was installed, helping Council preserve the desired streetscape look and feel while keeping the project within budget.

The Outcome   

Council achieved a more efficient, equitable and user-friendly parking experience across the selected car parks. By linking parking guidance, LPR, precinct signage and integration services into one smart solution, Park Agility helped Mosman Council improve visibility of bay availability, support fair use of complimentary timed parking, and provide parking rangers with more accurate data to manage overstays.

By refurbishing and upgrading existing infrastructure rather than replacing it, the project also delivered a more sustainable outcome by extending asset life, reducing material waste and minimising the environmental impact associated with new sign manufacture and installation.

What the Customer Said

“Park Agility was great to work with — very practical and responsive. Their clear communication, customer-focused approach and commitment to delivering the right solution provided real value to Mosman Council.”

Kent Tanaka, Senior Business Improvement Engineer, Mosman Municipal Council

Ready to make parking easier for your precinct? 

Talk to Park Agility about a tailored guidance, signage and SenseIQ solution for your site, get in touch with the Park Agility team today on +61 2 8488 3333

At Qantas Freight’s Terminal 2 freight precinct at Sydney Kingsford Smith Airport, loading dock space is limited and operations run around the clock. Park Agility delivered an automated staging management solution that gives drivers clear, real-time guidance before they enter a narrow loading zone, resulting in reducing congestion, improving traffic flow and supporting safer, more efficient freight operations.

Key result: a significant annual cost savings through reduced reliance on manual traffic control and better bay utilisation.

The Challenge:    

With only four loading bays available, trucks regularly arrived to find every bay occupied. In the confined dock area, there was limited room to turn around or allow another vehicle to depart, creating avoidable congestion and operational delays. The site had historically relied on multiple traffic controllers to manage bay usage 24 hours a day, seven days a week.

The Park Agility Solution  

Park Agility designed and installed a real-time loading dock guidance system using Australian-designed and manufactured signage, vehicle detection technology and our SenseIQ management platform. The solution helps drivers make the right decision before entering the loading dock, reducing unnecessary vehicle movements and keeping the staging area moving.

Each loading bay is monitored using three inductive loops positioned to identify vehicle presence and approximate vehicle length. This bay status data is sent in real time to two variable message signs: one positioned on approach to the loading dock and one located at the dock area.

When a truck occupies a bay, the sign displays a red cross. When the bay is free, it displays a green circle. If all bays are occupied, a custom message at the staging area instructs incoming drivers to wait rather than enter the congested dock zone.

The Technology  

The airport environment presented an important technical constraint: underground high-voltage power cables made Park Agility’s usual data cabling approach unsuitable. To overcome this, Park Agility implemented LoRa, a low-power wide-area network protocol that enables reliable wireless communication between our SenseIQ management system in the terminal building and the variable message signs positioned approximately 100 metres and 200 metres from the loading docks.

SenseIQ provides cloud-based access from mobile, tablet or desktop devices, giving authorised users the ability to monitor bay availability and update dynamic messages for closures, maintenance, operational changes and driver instructions.

Customer Outcomes

• Increased loading dock efficiencies by providing clear real-time driver guidance before trucks enter the loading dock.
• Reduced congestion in a constrained freight staging area.
• Lower reliance on costly manual traffic control.
• Estimated annual savings that exceed the project cost.
• Flexible cloud-based messaging for operational updates, closures and maintenance.
• A scalable solution suited to complex sites where access is constrained.

In use since 2020, the automated system supported ongoing operational efficiency and cost reduction.

Need a Smarter Way to Manage Vehicle Flow? 

Park Agility helps airports, councils, asset owners and parking operators use real-time data, signage and automation to improve access, reduce congestion and make better use of constrained spaces. If your site needs more efficient vehicle movement or clearer driver guidance, Park Agility can design a practical solution around your operating environment.